Donald
became Vice President, US Individual Business in 1990. He was responsible for
the operations of Manulife’s individual insurance and annuity business in the
United States. From 1994 to 2001, he headed the company’s Business Development
unit. Donald led a number of key acquisitions, divestures and strategic
initiatives, including: the merger of Manulife with North American Life
Assurance Company; sale o f Manulife’s U.K. business; Manulife’s conversion
from a mutual life insurance company to a publicly traded stock company; and
its entry into Japan.
Donald
rose further through the ranks and became the Chief Investment Officer from
2001 to 2009. He became the CEO
in 2009 under very tough economic and business conditions. Donald took the
controversial actions of going to the market for $2.5 billion in common equity
in November, 2009 and slashed the dividend in half in August, 2009. A true leader, Donald took the painful but necessary actions to keep Manulife healthy and continue to experience solid returns.
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