Outsourcing Pioneer

S.D. Shibulal (Shibu) is the CEO and co-founder of Infosys.  This is a multi-billion dollar company based in India that has been pioneering in the  offshore outsourcing industry.  What helped catapult Infosys into the world stage of providing IT services and solutions was the creation of the Global Delivery Model. This set a new standard for the delivery of IT service that was outsourced. Shibu was instrumental in the development of this model. This is basically taking the work to where the best talent was available while having an economical advantage as well.

There has been a lot negative remarks about the outsourcing industry. Notably that it is taking away high paying jobs in more developed countries. The other opinion is, due to the cost structures in developed countries, companies could no longer operate profitably if they do not outsource. It is argued that it may be better to outsource than to close the company entirely and lose even more jobs. Outsourcing can also create new businesses leading to more jobs in developed countries.

The debate continues but for Infosys, the company is proud to point out that it started with seven people and $250. Today it have $6.8 billion in revenues, and is a global IT company. It provides among other services, business and technology consulting, application services, maintenance, re-engineering and of course business process outsourcing.

Shibu is also the Chairman of Infosys Technology (China). He was the  Chief Operating Officer for Infosys Ltd., from 2007 to 2011.  Shibu has held many positions in the company and has played an integral role in making Infosys a global force in the IT sector.